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The following ‘Distribution List Maintenance’ describes who is responsible for the maintenance of the mentioned parts.

T=Tenant

L = Landlord

TP= Third Parties

S = Service Fund

No.

Key Word

Part

T

L

TP

S

1.

Kitchen unit

sink unit

 

 

 

 

 

work top

 

 

 

 

 

top cupboard

 

 

 

 

 

kitchen drawer

 

 

 

 

 

repair/kitchen unit hinges

 

 

 

 

replacement kitchen unit hinges

 

 

 

 

 

repair/drawer runners

 

 

 

 

replacement drawer runners

 

 

 

 

 

handles

 

 

 

 

 

shelf supports/shelves

 

 

 

 

 

kitchen unit sealing strip/sealant

 

 

 

 

 

cleaning

 

 

 

2.

Drainage

leakage

 

 

 

3.

Cooker hood

cleaning

 

 

 

 

 

replacing filter

 

 

 

 

 

lamp

 

 

 

 

 

outlet pipe /Vewi ventilation valve

 

 

 

 

 

replacement due to age

 

 

 

4.

Alarm installation

repair/replacement

 

 

 

5.

Common rooms (rooms that are not part of the rented accommodation and in general use)

cleaning / keeping area clear as regards the conditions in the permit given by the fire service

 

 

 

 

 

maintenance communal paths

 

 

 

 

 

keeping communal paths belonging to the building free of snow

 

 

 

 

 

painting

 

 

 

 

 

bell unit

 

 

 

 

 

letter boxes

 

 

 

 

 

door closers 

 

 

 

 

 

electric door openers

 

 

 

 

 

sewer system

 

 

 

 

 

cleaning as laid down in service contract

 

 

 

 

cleaning other

 

 

 

 

 

broken windows / glass

 

 

 

 

 

emergency lighting (replacing lamps)

 

 

 

 

 

maintenance emergency lighting

 

 

 

 

 

maintenance and repair fire-escapes

 

 

 

 

 

repair/replacement lamp fittings

 

 

 

6.

Asbestos

repair/removal

 

 

 

7.

Aerial / Dish fixing

only with agreement in writing from Acasa

 

 

 

8.

Balcony

repair/ maintenance

 

 

 

 

 

cleaning

 

 

 

9.

Glazing (single and double)

replacement glass indoors

 

 

 

 

replacement glass outdoors (not applicable with glass insurance)

 

 

 

 

cleaning of glass that tenant can reach

 

 

 

 

cleaning of glass that tenant cannot reach (cherry picker)

 

 

 

10.

Bell installation

repair/replacement parts

 

 

 

 

replacement of whole installation

 

 

 

11.

Paving

path within boundary of ground lease

 

 

 

 

 

keeping paving free of snow (belonging to building)

 

 

 

12.

Inside paintwork (ru)

distempering/whitewashing /wallpapering

 

 

 

 

 

Wallpaper if applied by Acasa

 

 

 

 

painting inside door re in 1 colour

 

 

 

 

 

indoor sealing of outside window/door frames

 

 

 

 

 

painting other

 

 

 

13.

Inside paintwork common room

making paint available and giving advice regarding painting walls and ceiling in the common rooms

 

 

 

 

Systematic painting of doors, window / door frames, walls and ceilings

 

 

 

 

indoor sealing of outside window/door frames

 

 

 

 

 

 

 

 

 

 

14.

Water heaters

repair / maintenance

 

 

 

 

 

replacement

 

 

 

 

 

frost protection

 

 

 

15.

Fire protection

maintenance and replacement fire extinguishers

 

 

 

16.

Outside paintwork

outside paintwork

 

 

 

17.

Community antenna

installation

 

 

 

socket

 

18.

Central heating / warm water unit  

bleeding/filling up collective central heating unit

 

 

 

 

Bleeding/filling up other central heating units

 

 

 

 

 

frost protection (if necessary)

 

 

 

 

 

repair/replacement radiator thermostat units

 

 

 

 

cleaning boiler

 

 

 

 

 

repair/replacement unit

 

 

 

 

 

loss/repair/replacement of central heating filling hose, filling spanner, radiator bleed key, other central heating units

 

 

 

 

 

keeping radiators and pipes rust-free (if there is no leakage)

 

 

 

 

 

loss users manual central heating

 

 

 

19.

Roofing and construction

repair/replacement

 

 

 

20.

Gutters and sheds

keeping gutters clean

 

 

 

 

repair gutters/ rainwater drainage

 

 

 

 

 

unblocking rain water drainage

 

 

21.

Sky/ roof lights

repair/replacement

 

 

 

22.

Doors inside/outside

repair/replacement

 

 

 

 

 

keeping inside clean, smooth and flat

 

 

 

23.

Electrics

repair/replacement wiring

 

 

 

 

 

repair/replacement lamp fittings

 

 

 

 

repair/replacement meter cupboard and/or earth leakage circuit breaker

 

 

 

 

 

maintenance and repair switch, wall socket and washing machine switch

 

 

 

 

replacement switch wall socket and washing machine switch

 

 

 

 

 

Fastening switch fittings

 

 

 

 

 

adjusting units

 

 

 

 

 

short circuits due to tenants equipment

 

 

 

 

 

removing cables and wires

 

 

 

 

 

fuse box cover/bracket/terminal blocks

 

 

 

 

 

keeping switches etc. paint and whitewash free

 

 

 

 

 

Extensions to installation (only with consent of Acasa)

 

 

 

 

 

Group overloading

 

 

 

 

 

replacement fuses

 

 

 

 

 

electric meter

 

 

 

24.

Gas installation

pipe work-meter-mains tap

 

 

 

 

repair/replacement other

 

 

 

 

 

gas hose

 

 

 

 

 

plugs/gas tap

 

 

 

 

keeping mains tap open

 

 

 

25.

Facades

repair/replacement brickwork/pointing

 

 

 

26.

Hanging and locking fittings

repair/replacement parts inside/outside windows/doors frames

 

 

 

 

replacement regarding inside/outside window/door frames

 

 

 

 

 

keys (breakage or loss)

 

 

 

 

 

cleaning of (fixed) painted hanging and locking fittings

 

 

 

 

 

indoors

 

 

 

 

replacement regarding inside/outside window/door frames

 

 

 

 

 

keys (breakage or loss)

 

 

 

 

 

cleaning of (fixed) painted hanging and locking fitting

 

 

 

 

 

inside

 

 

27.

House numbering

repair /replacement

 

 

28.

Household effects

repair fire and water damage

 

 

 

29.

Break-in/burglary

repair burglary damage to structures (on the basis of an official report submitted by the tenant)

 

 

 

30.

Information display cases

maintenance/repair

 

 

 

 

 

repair/replacement

 

 

 

31.

Intercom (within student resident group)

repair/replacement

 

 

32.

Intercom (outside of student resident group) 

repair/replacement

 

 

 

33.

Inventory common rooms (chairs / tables / curtain rails)

maintenance/repair

 

 

 

 

replacement

 

 

34.

Window / door frames, (within student resident group)

repair

 

 

 

 

 

replacement

 

 

 

 

 

cleaning

 

 

 

35.

Window/door frames(outside of student resident group)

repair

 

 

 

 

 

replacement

 

 

 

 

 

cleaning 

 

 

 

36.

Taps

repair/replacement parts

 

 

 

 

replacement

 

 

 

 

 

cleaning

 

 

 

37.

Leakage

repair

 

 

 

38.

Deliveries

with regard to tenants own activities

 

 

 

39.

Lifts

repair/ failures

 

 

 

40.

Mechanical ventilation

maintenance/repair/replacement

 

 

 

 

 

cleaning/replacement filters extraction valves

 

 

 

41.

Meter reading

reading/ passing on gas/water/electricity/calorimeters at the begin and end of tenancy agreement or end of year

 

 

 

42.

Pest control

woodworm / long-horned beetle

 

 

 

 

 

birds/rats/mice/wasps/bees/cockroaches/silverfish, etc.

 

 

43.

Structures

repair fire/ water damage

 

 

 

44.

Ceilings 

repair/replacement

 

 

 

 

 

provisionally removing and replacement of ceilings installed by tenants for the benefit of repairs by landlord

 

 

 

 

 

repair damage caused by plugs/nails

 

 

 

45.

Post / Telecom

installation

 

 

 

wall sockets

 

 

 

letterbox/stand

 

 

 

letter box plate, repair/replacement parts

 

 

 

 

letter box plate, complete replacement

 

 

 

46.

Windows

repair/replacement

 

 

 

47.

Sewer system

unblocking sewers/drains/sinks/washbasins/toilet bowls and such like

 

 

 

 

replacement sink/shower grids/floor siphon covers

 

 

 

 

 

repair/replacement sewer system

 

 

 

48.

Smoke detection

replacement battery

 

 

 

 

 

replacement whole

 

 

 

49.

Sanitary fittings

cleaning toilet pot/ toilet washbasin / washbasin

 

 

 

 

 

replacement due to age

toilet pot/ fountain/washbasin

 

 

 

 

 

securing toilet pot/toilet wash basin/washbasin

 

 

 

 

 

repair/replacement cistern

 

 

 

 

 

repair leaking connections

 

 

 

 

 

repair toilet pot/toilet washbasin/washbasin, individual units

 

 

 

 

 

repair toilet pot/toilet washbasin/washbasin shared accommodation

 

 

 

 

replacement toilet pot/toilet washbasin/washbasin

 

 

 

 

 

replacement broken mirror individual units

 

 

 

 

 

replacement weathered /broken mirror shared accommodation

 

 

 

 

replacement narrow (bathroom) shelf individual unit

 

 

 

 

 

replacement narrow (bathroom) shelf shared accommodation

 

 

 

 

plug/chain individual units

 

 

 

 

 

plug/chain shared accommodation

 

 

 

 

soap dish individual units

 

 

 

 

 

soap dish individual units

 

 

 

 

toilet seat/lid individual units

 

 

 

 

 

toilet seat/lid shared accommodation

 

 

 

 

shower hose / shower head/other shower fittings individual units

 

 

 

 

 

shower hose/ shower head/ other shower fittings shared accommodation

 

 

 

 

toilet roll holders individual units

 

 

 

 

 

toilet roll holders shared accommodation

 

 

50.

Chimneys/ ventilation shafts

cleaning/sweeping

 

 

 

 

replacing chimney cap (present in service standard)

 

 

 

 

 

repair/replacement chimneys and ventilation shafts

 

 

 

51.

Storm damage

repair/replacement

 

 

 

52.

Tiles (wall/ floor/ windowsill)

repair/replacement

 

 

 

 

 

cleaning

 

 

 

53.

Telephone in student resident group (campus line)

maintenance and repair of apparatus

 

 

 

 

replacement / old telephone

 

 

 

 

 

maintenance/ replacement/ repair wiring

 

 

 

54.

Stairs

repair/replacement

 

 

 

 

 

securing/ replacement banisters

 

 

 

 

 

removal of glue residue

 

 

 

 

 

keeping open staircases ready for painting

 

 

 

 

 

keeping closed stairs ready for carpeting 

 

 

 

55.

ventilation grids

grids in facades

 

 

 

 

 

grids for ventilation shafts

 

 

 

 

 

cleaning

 

 

 

 

 

remote control

 

 

56.

Floors

repair/replacement

 

 

 

 

 

temporary removal and replacement of floor finishing owned by tenant for the benefit of repairs made by landlord 

 

 

 

 

 

repair/replacement of linoleum common room

 

 

 

 

repair/replacement of rubber in common room

 

 

 

 

repair/replacement of mat in common room

 

 

 

 

removal of glue residue

 

 

 

 

 

cleaning

 

 

 

57.

Rubbish containers

garbage container

 

 

 

 

kitchen and garden waste bin

 

 

 

 

box for substances harmful to the environment

 

 

58.

Walls 

repair/replacement (among others plasterwork)

 

 

 

 

 

temporary removal and replacement of wall finishing owned by tenant for the benefit of repairs made by landlord 

 

 

 

 

 

repair damage made by plugs and nails

 

 

 

 

 

cleaning wall finishing

 

 

 

 

 

keeping walls that are ready for wallpapering in that condition

 

 

 

59.

Waterworks

supply piping/ meter/ mains (electricity company)

 

 

 

 

repair/replacement other

 

 

 

 

 

frost protection (if necessary) 

 

 

 

 

 

keeping mains tap open